The allegations made in these complaints are unproven, are never representative of all consumers' experiences with Advantage, and could possibly get consist of dated suggestions (about rates, bonus offers, etc.).
During the XX/XX/XXXX, We obtained an aware out of my borrowing keeping track of solution one my personal education loan balance had enhanced
“You will find a repayment plan already have a living passionate payment which had been install as a consequence of KHESLC, it withdraw XXXX out-of my personal family savings 1 month and set it during the membership count XXXX and therefore continues on everything month and has now as the XXXX out of XXXX it page I simply acquired XX/XX/XXXX so i shouldn't be inside default XXXX XXXX”
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to https://tennesseetitleloans.net/cities/kingsport/ choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. I believe this to be a predatory lending tactic whereby KHESLC is able to increase accrued interest on the loan without the knowledge or intent of the borrower, in an effort to increase their profit. As a result I lost over of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
Remember that a loan provider having a huge clients is probable in order to supply a high amount of issues when compared with shorter lenders
“We began acquiring phone calls away from Kentucky higher education after my personal dad died in the XX/XX/XXXX. We eliminated brand new phone calls to start with then again decided I needed to completely clean right up my personal borrowing therefore i responded the telephone. We assumed because of my temper shortly after my dad passed, this was the loan I had many back. I even set right up percentage plans towards the university thus i you certainly will pay good morning. Well while i are getting better on my credit report looking to locate some thing fixed I observed most other fraudulent passion to my credit file. Particularly having a few most other societal safeguards quantity regarding my personal membership. Plus other accounts that have been not mine and then have as the started removed as i browse my personal credit history We observed the school that i to start with had the mortgage is actually on there in addition to account finalized. Whilst I'm thinking about which Kentucky higher education they reveals You will find actually made payments which i had not prior. They suggests I had the borrowed funds in XXXX and i also performed maybe not score financing off one college or university during the XXXX. We disputed it back at my credit report and because I experienced signed an agreement it mentioned that it absolutely was genuine. I additionally reached out over the institution of course, if they eventually entitled me personally straight back, I experienced a long dialogue with hey females on the my personal account I asked the girl to send me the first data files of loan in which I'd very first been the borrowed funds on business. We continue to have perhaps not gotten one documentation thru email. She and went on as well as on on the the processes We will have to read, which in turn, I informed her that was maybe not my personal financing. I am not probably spend that loan that's not exploit I am taking action. I called and talked with a female for the borrowing from the bank bureau which contributed us to reach out to all of you. Please help me using this type of matter as it is probably end me out of bringing my stimulus or anything that can are from the federal government including my personal income tax get back, ect. I don't owe it loan, and i normally attach a duplicate off 2 out-of my personal borrowing from the bank reports. Then you can notice that I didn't get this loan and then have find all the deceptive passion which had been to your my account. Thank you so much for your some time I'm hoping to pay attention to right back very soon.”